The foul scent was so unbearable that we really smelled like shit the whole week, being living together with our dumps and all that. And that's why I headed to the RCSU so that they can take immediate actions to make our ends meet. Fix the manhole, and save us.
So there was a complain log book placed at the RCSU counter. It's meant for students to log their complains. Following the procedure, I wrote my complain in the RCSU log book and pray that they will come and fix the manhole.
I wrote: "Manhole at Village 5 Block B leaked. Please fix as soon as possible. Thank you."
Well, they never did. Although I have received phone call from RCSU officer that they are trying their best to rectify the problem, the whole house still smell like shit at least for another 30 days. I was so disappointed with the sluggish response that I started to think what could have went wrong with my complain.
So I made another trip back to RCSU office and opened up the complain log book. Here's what I have learnt the essential art of complaining:
1. BE exaggerating. If they do not understand the severity of your problem, it may never be fixed.
A) Kepas rosak. Cuaca sengak panas. PLZ tolong
B) Tombol pintu rosak. Urgent for RAYA. TQ!
2. Use creative language to gain attention from the management
One of the toilets sink doesn't sink the water
3. Third technique of complaining involves 3 vital stages:
First stage: Mitigate fault to roomate
Kipas siling rosak. Disyaki roomate yang buat sebab dia adalah orang terakhir yang menggunakannya. Dia memang tak suka buka kipas. So, berkemungkinan dia yang melakukan. If it's defect cause by human, then probably is him (roomate's name).
Second stage: Blame the makcik cleaner
Toilet very smelly. Curtains and kitchen table so dirty. The maid did not do work arh? Why we pay the rent?
Third stage: Try to sound like asshole
Extremely very super duper urgent. You guys here enjoying aircond inside the office, with no one inside but me, nothing is fanning me! So unjustified! Unfair dude!
So the "unfair RCSU dude who enjoyed the aircond inside the office" replied:
Can't understand your statement!
No wonder my complain never work! Compairing to the other complains, mine was so peanut. It wasn't exaggerating enough. Now I have learnt a better way of filing complains, I hope I have helped you understand what are the essences of making complains so we all can be a better complainer in the future. Cheers ^_^
Note: Still owing my gratitute to RCSU as my house doesn't smell like shit any more despite the long wait, that is.